Acceptable Use Policy

Last updated: February 1, 2026

This Acceptable Use Policy ("AUP") sets forth the rules and guidelines for using TradeMarketingLab's services, website, and client portal. This policy is part of our Terms of Service.

1. Permitted Use

Our services are designed exclusively for legitimate trade and home services businesses. By using our services, you agree to use them only for lawful purposes and in accordance with this AUP.

2. Prohibited Activities

You agree not to use our services to:

Engage in any activity that violates local, state, national, or international laws or regulations
Promote false, misleading, or deceptive advertising or business practices
Submit or publish content that is defamatory, harassing, threatening, or discriminatory
Infringe upon the intellectual property rights of any third party
Transmit viruses, malware, or any code designed to damage or disrupt systems
Attempt to gain unauthorized access to our systems, other user accounts, or connected networks
Use our services to send unsolicited communications (spam)
Misrepresent your identity, business credentials, or licensing status
Scrape, mine, or extract data from our website without authorization
Interfere with or disrupt the integrity or performance of our services

3. Content Guidelines

Any content you provide for use in marketing campaigns (including text, images, videos, and testimonials) must:

Be truthful and not misleading
Comply with all applicable advertising regulations, including FTC guidelines
Not infringe on third-party intellectual property rights
Include proper disclosures where required (e.g., licensing information, disclaimers)
Accurately represent your business, services, and qualifications

4. Client Portal Usage

When using our client portal or analytics dashboard, you agree to:

Keep your login credentials confidential
Not share portal access with unauthorized individuals
Report any security vulnerabilities or breaches immediately
Not attempt to reverse-engineer, decompile, or extract source code from our tools

5. Review and Testimonial Policy

If you provide a testimonial or case study for use on our website or marketing materials:

The content must reflect your genuine experience
Performance metrics cited must be accurate and verifiable
You grant us a non-exclusive license to use the testimonial in our marketing
You may request removal of your testimonial at any time by contacting us

6. Enforcement

Violation of this AUP may result in:

A warning and request to cease the prohibited activity
Temporary suspension of services
Permanent termination of services without refund
Legal action if warranted

We reserve the right to determine what constitutes a violation and to take appropriate action at our sole discretion.

7. Reporting Violations

If you become aware of any misuse of our services or violations of this AUP, please report it to legal@trademarketinglab.com.

8. Changes to This Policy

We may update this AUP from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

9. Contact

For questions about this Acceptable Use Policy, contact us at legal@trademarketinglab.com.